iTechTool licenses several products as follows:
iTechTool MX - wireless middleware product installed within a customers data center which allows for 2-way delivery of wireless alerts to virtually any paging or cellular carrier in the world. MX has an extremely rich set of delivery protocols including TAP, SNPP, SMPP, CGI, and many others. MX is an enterprise class store and forward delivery engine capable of scaling to support the largest organizations with virtually no limit to throughput and capacity as a result of built-in parallelism and redundancy features. MX has been successfully integrated with hundreds of well-known enterprise applications.
iTechTool Command Center - a web based mobile device management environment which allows for employee self-service registration of devices, creation and management of delivery groups, on-call schedules, escalation processing, full 2-way delivery of alerts and responses, user defined delivery rules to multiple devices, support for cell phone text messages (SMS), text to speech (IVR), paging, fax, email, and web based messaging.
iTechTool EtherPage - wireless middleware product installed within a customers data center which allows for 1-way delivery of wireless alerts to a broad range of paging and cellular carriers. EtherPage is well suited for applications of up to 1000 devices. EtherPage supports delivery of alerts directly to wireless carriers through a variety of protocols including TAP and SNPP. EtherPage can also be used as a front-end delivery engine to the iTechTool Enterprise Gateway for access to carriers that might otherwise not be accessible. EtherPage has been successfully integrated with hundreds of well-known enterprise applications.
iTechTool provides a variety of services as follows:
iTechTool Enterprise Gateway - alert and messaging service which allows delivery of 2-way mobile alerts and messages via cell phone text message (SMS), text to speech (IVR), pager, email, and web access to employees, customers, and partners on a worldwide basis. The iTechTool Enterprise Gateway has the largest worldwide footprint of any SMS aggregator in the market, with support for virtually every cell phone on a worldwide basis for text messaging, and any landline in the world for text to speech delivery including full 2-way IVR support. Worldwide pager support is also available; iTechTool is the largest paging aggregator in North America and one of the largest in the world. A broad range of gateway protocols are supported making integration with the iTechTool Enterprise Gateway easy, requiring minimal if any integration effort.
Professional Services - iTechTool has a strong professional services team with experience building seamless integration of enterprise applications with mobile messaging and alerts. Leveraging the iTechTool middleware platforms and the iTechTool Enterprise Gateway, iTechTool professional services can development extremely robust 2-way alert services into applications in a timely and cost effective fashion.
Custom Hosting - iTechTool has developed many custom web based platforms and API's suitable for a broad range of applications including employee messaging, customer alerts, marketing campaigns, and voting and polling.